At ESC, we understand that each of our customers has unique needs and that hard work is a necessary ingredient for success. As the market leading supplier of environmental compliance software, we strive to provide the best in hardware, software, training opportunities, support and engineering services.
Check out what some of these customers had to say regarding their experiences with ESC.
"The trainer LaKeisha was excellent. She kept it interesting even when it was areas that didn't really affect me. ... Excellent training again and I just wanted to pass my praise on for the trainer. I have been going to training for about 30 years now and this was the best trainer I felt I have had."
- Steve Brooks, Environmental Compliance Administrator, Kansas City Power & Light (KCPL)
"Since modernizing our plant from wet kiln to dry kiln in 2004, ESC has had the right software and knowledgeable people to keep our DAS system running smoothly at our Pennsuco, FL plant. With compliance with the NESHAPs for Portland Cement finalized, I’ll be counting on ESC’s expert regulatory team and software engineers to once again help us meet new Cement NESHAP compliance requirements." - Muhammad F Khan, E.I., Environmental Engineer, Tarmac - A Titan America Business
"I have ALWAYS received excellent Support from ESC. Lots of quality people working there, and I certainly appreciate it." - Paul Grabowski, We Energies
"Alex was very professional and pleasant to work with. He was timely in responding to the issue and thorough in explaining what he was going to do - not all of the technical aspects but the essence of what would be accomplished. He also called the plant before entering the system there which followed our requested protocol. I'm not sure if this is standard ESC procedure but we ask for it and appreciate that he followed it. He also followed up with a voicemail to me asking that he be informed if everything was okay and to let him know if it was not. The problem was resolved and that EDR has been submitted." - Michael Maroney, Entergy
"Shaun (Support Specialist) always has the answer!" - Connie Randle, Duke Power Company
"Glad we purchased this DAS, service is key!: - Jim Martinez, American CEM Service Company
"I and NV Energy think that FleetVision is a very good and useful tool. Please give the developer(s), project manager(s) and support personnel a pat on the back for a job well done! We have already used it to send data to individuals in our company as well as "working smarter" to obtain information necessary to complete our tasks at hand. We look forward to the continual evolution of the product." - Chris Heintz, Environmental Scientist with NV Energy
"Thanks for the info and going the extra mile. No wonder ESC has such a great product." - Randy Walker, Operations at Duke Energy when commenting on the Control Chart Methodology webinar
"For the last six years, I have had the opportunity to work with ESC on various items, but in the last five months, you guys have done an exceptional job for us. From the emergency repairs to the day-to-day operations, I have relied on you guys without hesitation. Additionally, the training program has improved immensely over the last four years." - Brad McKinley, Regulatory and Environmental Compliance Coordinator with El Dorado Energy
"I want to personally thank all involved with my facility’s successful transition from StackVision Version 2.4 to StackVision Version 3.0 here at the Bridgeport Energy Facility in Bridgeport, CT. This transition was smooth and Support was there to assist with any last minute issues.
...ESC has continued to improve their software and customer support and I am pleased to be one of their customers." - Adam Doncet, Plant Engineer with Bridgeport Energy Facility
"ESC has been very instrumental in assisting Montana-Dakota to maintain compliance with Part 75 even the "Red-Headed Step Child" Appendix E PEMS and NOx correlation curves." - Ken Wangler, Environmental Engineer with Montana-Dakota Utilities Company
"So far, your software ROCKS." - Bernd Haneke, Senior Environmental Specialist with Hovensa LLC
"At first, I was concerned that the significant changes to the core configuration of the product would carry a significant price tag as far as the time required to get our system back up and running to pre-install levels. Much to my surprise, only one minor change was required before our system was back fully functional. This is a testament to ESC's determination to provide end users with a functional product out of the box!" - Jeff Kidd, Plant Results Specialist with PowerSouth when asked about ESC|StackVision Version 3.0
"Configuration files that they provided us with were very, very helpful in getting the product right the very first time. Customer service is oustanding." - John Moffett, Manager of Environmental Compliance with LG&E Energy
"They are very knowledgeable about Data Acquisition Systems. They care about the product." - Louis Petrey, Senior Enviornmental Instrument Technician with East Kentucky Power Cooperative
"My comfort level is with the ESC systems." - Lisa Pongnon, Environmental Coordinator with Conectiv
"Food was awesome - hotel was awesome - entertainment was awesome - job well done." - Deanna Johnson, Environmental Specialist with Alliant Energy when commenting on the Fall 2009 User Group in San Antonio