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IT Services

Let our IT experts help you with the time consuming challenges that come with Data Acquisition System (DAS) server software and hardware maintenance.  Each of our IT services is designed to increase efficiency by supporting your ESC Spectrum DAS.  We handle the technical lifting so you can focus on your real job: monitoring and reporting for compliance. Contact us to talk about how we can best help you solve your IT challenges. Read a summary of all our IT Services.

 

Remote Hosting

When you install the ESC Spectrum DAS at your facility, you may encounter a number IT challenges, including:
 
  • Numerous software and hardware updates mandated by the Environmental Protection Agency (EPA) and Microsoft™
  • Technical knowledge to ensure smooth updates
  • Optimization of performance
  • Balancing timely updates with reporting demand
 
Our secure, remote hosting services for StackVision and SQL servers in our data center provide a VPN tunnel for around-the-clock access, as if the servers were on your premises.  The result is no downtime, costly IT expenditures, or concerns about your system's performance and the safety of your data. Read more about our Remote Hosting service.
 

Server Management

If you prefer to keep your servers on site but lack adequate IT support at your facility, ESC Spectrum can manage your DAS server(s) for you.
 
Our IT experts ensure you are up-to-date and can quickly recover from disaster. We perform SQL maintenance, optimize and update your operating system and DAS software, manage your drives, and monitor server health and performance. Read more about our Server Management service.
 

Server Upgrade & Migration

Technology changes rapidly, and you may not have the time or expertise to implement updates to your DAS server. Even a robust and reliable ESC Spectrum DAS server eventually requires hardware and software replacement. Migrating to a new server is a technical high-wire act and requires careful calibration and a deep understanding of your systems.
 
The ESC Spectrum Server Upgrade & Migration service ensures a seamless transition.
 
A seasoned IT specialist will migrate your facility onto its brand-new server and restore your database, then give the entire system a complete, top-to-bottom tune-up to ensure the server takes full advantage of new hardware and software resources.
 
This one-time hardware upgrade includes a long list of features—including installing the OS, relevant applications, and StackVision, then restoring the StackVision database. Read more about our Server Upgrade and Migration service.


Retirement Hosting Services

Most permits require plants to keep their historical data for at least 5 years after their retirement. Our IT Services team can host your StackVision server at a SAS70 Type-II certified data center after your site retires to ensure you continue to meet Environmental Protection Agency (EPA) compliance requirements. Your servers will no longer be actively polling, but the data will be maintained to be accessible and auditable.

By hosting your data with ESC Spectrum, you can access your data via a secure VPN tunnel, as though your servers were on premises, without the hassle of managing them. You can continue to contact Customer Support via email, phone and live chat for assistance. Read more about our Retirement Hosting services.

 

SQL Tune-up

To ensure your server is healthy and performing at a high level, you need to maintain your hardware and operating system carefully.
 
Our SQL Tune-up will assess your server’s performance, then implement enhancements to improve performance, including SQL maintenance, index fragmentation analysis, log history review, data purge coordination and more.
 
 

Data Purge

One of the surest ways to improve your server’s performance is occasionally purging old data—thus freeing up storage space and boosting server speed. Let our experts help you create and perform strategic, safe data purges and archive old data. We can help you establish a rolling, regularly scheduled purge of interval data at your facility.